Contact Us
Our customer support team is available 24/7 to assist with your gaming experience, account inquiries, and technical issues. We are committed to providing prompt, professional assistance to all players across Canada while maintaining compliance with provincial gaming regulations.
Support Channels
Connect with our dedicated support team through multiple convenient channels. Our live chat feature offers instant assistance for urgent matters, while email support provides detailed responses to complex inquiries. For immediate assistance, contact us at [email protected] or call our toll-free line at 1-800-555-7823. Our multilingual team supports both English and French communications.
- Live chat available through your account dashboard for real-time support
- Email support with responses typically within 2-4 hours during business days
- Phone support available Monday through Sunday, 8:00 AM to 11:00 PM EST
Response Times and Preparation
Support response times vary by channel and complexity. Live chat provides immediate connection, email responses arrive within four hours, and phone support offers direct assistance during operating hours. Please have your account information ready when contacting support.
Last updated: January 22, 2026